U.S. Rokbak seller enhances contractor effectivity utilizing telematics



U.S. Rokbak seller GT Mid Atlantic (GTMA) has a number of tools to maintain observe of with an enormous rental fleet of roughly 600 machines, 74 of that are Rokbak articulated haulers. To assist hold observe of those machines, the dealership makes use of Rokbak’s Haul Monitor telematics system.

GTMA operates throughout Maryland, Delaware, New Jersey, Washington D.C., Philadelphia, and northern Virginia and West Virginia. On the coronary heart of GTMA’s in depth operation in its New Jersey department is a technical management space, a room that GTMA has dubbed the ‘Warfare Room’, which is dedicated to telematics monitoring. It is right here that the staff works to assist enhance machine uptime and productiveness. For instance, with information from Rokbak’s Haul Monitor telematics system, they will element the exact location of every truck inside a particular fleet, see the place every unit has been working, observe masses, calculate the hours labored, in addition to monitor velocity, gasoline consumption, and idle time.

“There are occasions once we’re conscious a machine has an issue earlier than the client is aware of,” explains Eric Marburger, GTMA vice-president and normal supervisor at Maryland and Delaware. “Once we exit to the positioning, we all know precisely the place the fault is. For instance, it could be low gasoline stress, which implies we’ll carry gasoline filters with us so we have got the components we have to repair the problem.”

The ‘Warfare Room’ is now an integral a part of how GTMA operates, additional enhancing reliability and incomes belief within the seller and truck within the eyes of the consumer.

A full-time telematics supervisor displays the a number of screens the telematics teams are superimposed onto within the ‘Warfare Room’. It’s his job to proactively monitor machine well being by way of simply comprehensible diagnostic and preventative upkeep information. The machines may be tracked anyplace that receives a satellite tv for pc sign, with the machine’s location taking pictures up on the display screen with a pink marker when there is a matter.

“Our telematics unit permits us to proactively inform the client about a difficulty and repair it in a well timed method earlier than it turns into an issue,” says Anthony Nuzzo, GTMA product assist. “Telematics element precisely what is going on on – it bleeds into every little thing we do. I’ve bought as a lot data at my fingertips as I want. The telematics system will let you understand the place the truck is, when it is due for service, whether or not it is working, and what number of hours are on the machine. Everybody ought to have it on their tools.”

Maryland contractor Potomac Excavating has two Rokbak RA30s from GTMA that are used for cut-and-fill operations on each small and enormous job websites ranging as much as 30 acres.

“Telematics permit me to maintain higher observe of each the well being and use of the vehicles with out having to be on-site on daily basis to watch them,” explains Potomac Excavating Tools Supervisor Aden Worth. “Having the ability to use the situation providers helps me hold observe of which machine is at which location for transportation functions, and the well being monitoring service permits me to do normal diagnosing from my cellphone. This fashion, if a machine has a fault code come up, I can simply entry the code and the serial variety of the truck and get involved with the service division to get it labored on with out having to go and discover the machine and acquire that data in particular person.”

“Prospects are sometimes flabbergasted about what we’re capable of do,” says Eric. “They completely love the truth that we’re proactive and generally capable of give you a plan earlier than they’ve even contacted us. “It is reassuring for purchasers to know they have top-level product assist.”

“Telematics techniques like Haul Monitor are serving to prospects to work in probably the most environment friendly means,” concludes Eric. “It’s about catching issues earlier than they’re an issue and buying data to make the machines higher performers. It is a onerous, demanding business, so we have to hold machines working as a lot as potential. And, in the event that they do ever go down, telematics helps get them again up and working within the quickest and most effective method potential.”

Haul Monitor {hardware} is fitted as customary on all Rokbak Tier 4 Closing and Stage V articulated dump vehicles.



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