Snorkel has launched its new on-line guarantee providers portal.

The brand new on-line guarantee providers portal permits Snorkel gear house owners to digitally handle all product guarantee and guarantee declare info. New customers can create an account to submit a declare, search and look at declare historical past, and submit labour charge declarations. The net portal offers 24/7 entry and up-to-date product guarantee info. There isn’t any change in how claims are processed. Snorkel is enhancing the expertise to submit and monitor guarantee claims and goals to enhance declare processing instances.

The brand new guarantee providers portal is a part of a buyer help digitization marketing campaign by Snorkel. Whereas the corporate remains to be accepting scanned/mailed paper copies of guarantee declare submissions, this can be phased out over the approaching months.

“We’re frequently in search of alternatives to enhance our buyer expertise, and the launch of this new on-line guarantee providers portal is a implausible improvement for our clients and product help group,” says Jamie Graham, vice chairman of product help for Xtreme Manufacturing and Snorkel. “Our clients can now take management of their guarantee declare course of, with the flexibility to submit the declare and all supporting supplies on-line, in addition to obtain standing updates as a declare is processed.”