Simpler on-line looking for parts via Endress+Hauser FLEX classes

With reliance on on-line purchasing by business growing, Endress+Hauser Canada has launched main enhancements to its e-commerce retailer at, together with FLEX product segmentation to assist clients discover the merchandise they want quicker. As well as, the corporate has merged its standalone purchasing software, the E-Direct Portal, with the e-commerce retailer and optimized the latter, creating the corporate’s best-ever, one-stop digital purchasing expertise.

The FLEX segmentation construction within the e-commerce retailer divides the Endress+Hauser measurement instrument portfolio into 4 classes: The ‘Basic’ section accommodates fundamental merchandise which might be straightforward to pick out, set up and function. ‘Lean’ options dependable and sturdy devices designed for the environment friendly administration of core processes. ‘Prolonged’ reveals all modern course of optimization applied sciences, whereas the ‘Xpert’ section combines specialised merchandise for demanding purposes. This new FLEX function dietary supplements the present search-and-select choices.  

“For years now, on-line buying has been rising at Endress+Hauser and all through business, however Covid-19 has boosted volumes to new highs,” says Steve Houlahan, Director of Gross sales, Endress+Hauser Canada. “Within the first 5 months of 2020, on-line orders processed through globally practically doubled. It is only a easier approach for engineers and buying brokers to search out the merchandise they want. We made these newest enhancements within the perception that it will proceed to be our clients’ most popular means to turn out to be acquainted with our measurement merchandise and equipment, and make purchases.”

As well as, the e-commerce retailer has been expanded with helpful features to enhance the person expertise. Clients can signal into their ‘My Endress+Hauser’ account to simply handle all of their actions, akin to the power to name up the standing of their orders at any time and from any gadget.

“By merging each e-shopping channels and introducing a number of enhancements at, we’re making it even simpler for patrons to do enterprise with us digitally,” says Nikolaus Krüger, Chief Gross sales Officer on the Endress+Hauser Group. “Whereas the worldwide E-Direct Portal was designed for easy merchandise that serve fundamental measurement wants, the e-shop at affords your entire Endress+Hauser portfolio. All the things is offered from a single supply, thus eliminating the necessity to swap retailers and accounts.”

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