John Deere introduces new building gear service program to lower long-term possession prices


To higher assist clients via improved aftermarket and assist capabilities, John Deere has launched its service program for building gear, John Deere Defend Service Plan. With John Deere Defend, required upkeep is carried out at each 500-hour interval by an skilled supplier service technician. In consequence, clients can lower their danger and long-term possession prices, positively impacting their backside traces.
 
“Our clients are balancing quite a few issues daily, from managing operators to trying forward at projections to make sure the long-term success of their enterprise. Via the John Deere Defend program, we’re enabling clients to shift the concern of scheduled upkeep to trusted and skilled supplier technicians,” stated Mark Wagner, supervisor of service enterprise at John Deere Development and Forestry Division. “The John Deere Defend program provides a layer of certainty and predictability with machine prices and downtime, giving house owners the room to deal with different points of their enterprise.”
 
First launched on choose fashions of John Deere Ag gear, John Deere is extending this system to the development gear lineup. With John Deere Defend, machine house owners can see a decrease price of machine possession and operation over the gear life cycle.
 
“A foremost good thing about this system is that the duty of sustaining machines is put into the fingers of our sellers. In consequence, our clients are extra assured as a result of they know their gear is being watched by an knowledgeable. When mixed with the ability of JDLink telematics, the supplier can monitor machine standing and proactively talk with clients to schedule companies, lowering missed service intervals and decreasing sudden downtime,” stated Wagner.
 
The John Deere Defend program can be obtainable for choose John Deere building gear at taking part sellers in the USA and Canada beginning in Might 2021.



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