How Manitou Group has tailored its technical coaching throughout the COVID-19 pandemic


Coaching digitalization

Particularly, deployment of the Digital Coaching Rooms (VTRs) was accelerated. These outfitted and soundproof rooms permit trainers to manage so-called “theoretical” technical coaching remotely to a number of sellers concurrently for a restricted length. The variety of these tutorials has additionally elevated. 

Due to a completely devoted studio at its coaching centre, trainers have been in a position to create new tutorials and facilitate studying for his or her technician community. A complete of greater than 100 tutorials in English and 140 in French can be found to the community on a devoted platform. 

The most recent modern resolution the group has put in place is known as “critical video games.” The precept: combining particular coaching goals with enjoyable and academic interactive content material like video video games or board video games.

Nevertheless, Jean-Michel Morice, Technical Coaching Director, wish to emphasize the significance of conserving face-to-face coaching: “2020 was an actual alternative for our groups when it comes to the digital growth of technical coaching. Due to the responsiveness and inventiveness of the groups in addition to our earlier investments, we have been in a position to reply the ever-increasing coaching wants of our companions. Despite the fact that the human being will all the time be on the coronary heart of our coaching and part of our core values, we’re satisfied that digital coaching is an efficient complement to our coaching curriculum.” 

With this acceleration in distant coaching, Manitou Group has revised its goals with respect to the breakdown between face-to-face and distant coaching. In 2019, greater than 3,800 individuals have been skilled in a face-to-face format, versus 1,300 remotely. In 2021, the group plans to coach 3,000 individuals remotely and a pair of,200 face-to-face, proof of the growing curiosity in digital coaching.



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