Cat gives self-service choices for upkeep and restoreadmin
With new Cat Self-Service Choices (SSO), Caterpillar simplifies the restore course of for patrons preferring to finish their very own routine upkeep and minor repairs on gear of their fleet. The customizable SSO options embody the elements, directions and beneficial tooling for finishing particular service work on lots of of Cat Constructing & Development Merchandise (BCP) machines. The brand new options are designed for a variety of frequent repairs for Cat gear.
Every SSO begins with a predefined checklist of real Cat elements, new and remanufactured, particular to the machine mannequin and needed restore. Accessible in a number of languages, step-by-step service directions information the service tech by way of the restore and embody security and contamination management steering. All required and particular tooling to finish the restore are beneficial as an elective buy as part of the package deal. Every SSO might be personalized to incorporate solely the elements and tooling prospects have to effectively full the restore by themselves and at a time handy for the manufacturing schedule.
SSOs might be ordered on-line at www.elements.cat.com or by calling or visiting the native Cat supplier. The Cat supplier completes the method by packaging the SSO on demand, full with the required elements and instruments as outlined by the shopper. It may be picked up from the native supplier or be delivered to the shopper.
Cat sellers present steering on choosing the best SSO for the restore and for personalisation. If the shopper’s service tech runs right into a query whereas finishing the restore, supplier technical representatives can be found for help. If the restore turns into one thing the shopper doesn’t need to deal with internally, the supplier will probably be obtainable to finish it.
SSOs have been developed for over 300 BCP fashions and Caterpillar plans to broaden the choices to extra fashions in 2022. The vary of Cat machines the SSO covers embody compact monitor, skid steer and multi-terrain loaders, compact wheel loaders, backhoe loaders, mini hydraulic excavators, small wheel loaders, small dozers, and telehandlers. The kind of repairs lined embody minor engine bolt-ons, service brakes for drivetrains, hydraulics and implement controls. As Cat machines are launched, new Cat SSOs will probably be developed.